Cultural biases in tech aren't just limited to facial recognition -- they crop up in voice assistants as well. The Washington Post has partnered with research groups on studies showing that Amazon Alexa and Google Assistant aren't as accurate understanding people with strong accents, no matter how fluent their English might be. People with Indian accents were at a relatively mild disadvantage in one study, but the overall accuracy went down by at least 2.6 percent for those with Chinese accents, and by as much as 4.2 percent for Spanish accents. The gap was particularly acute in media playback, where a Spanish accent might net a 79.9 accuracy rate versus 91.8 percent from an Eastern US accent.
Source: Washington Post
Voice assistants still have problems understanding strong accents posted first on https://www.engadget.com
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