A year after outlining its plans to give the platform customer service functionality, WhatsApp has revealed how businesses will be able to communicate with users via verified accounts. A green check badge -- not dissimilar to the ones found on Facebook and Twitter -- next to a contact name means the phone number belongs to a business account. You'll also know when you start talking to a business through the app, as messages will appear in yellow. The feature is currently in beta for a small number of businesses participating in a pilot program.
Source: WhatsApp
WhatsApp now deals in customer support for businesses posted first on http://ift.tt/1tUdcCk
No comments:
Post a Comment