Thursday 27 July 2017

Airbnb will now let users leave reviews even if they don’t complete their entire stay

Today, the UK’s Competition and Markets Authority announced a change is coming to Airbnb that will allow users to leave an online review even if they haven’t completed their full stay. Previously, these types of reviews could only be left with the assistance of Airbnb’s customer services department.

There are numerous reasons why someone might leave a property early — if a listing is run down and doesn’t meet the expectations presented online, for example, or if a host’s behavior makes the guest feel uncomfortable or unsafe. And now guests can easily give others a heads up on why they left without any extra barriers.

The change comes in response to enquiries by the CMA, which acts as the UK’s primary consumer authority, after it became...

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Airbnb will now let users leave reviews even if they don’t complete their entire stay appeared first on http://www.theverge.com

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