Wednesday, 3 May 2017

Slack introduces a new search feature powered by artificial intelligence

Slack is rolling out an improved search experience today bolstered by sophisticated machine learning, the company said. The feature, which was built by the company’s year-old search learning and intelligence group, is designed to help users find relevant channels and subject matter experts more quickly than traditional search. It represents a move by the company to extend its lead in team collaboration software as stiff new challenges emerge from giants including Microsoft, Facebook, and Google.

The new Slack search, which will be available only on paid accounts, attempts to highlight the most relevant people and channels for your query. Search for “hiring process,” for example, and Slack will try to show you the person who discusses...

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