WhatsApp has hired a grievance officer for India in order to meet a key demand set by the country's government to halt the spread of fake messages that triggered mob lynchings. In an update to its FAQ section, WhatsApp directs users to lodge complaints through the mobile app, send an email, or write in to grievance officer Komal Lahiri (formerly of Facebook and PayPal), who's based out of the US. According to her LinkedIn, Lahiri was brought on in March as "senior director of global customer operations and localization."
Via: Hindustan Times
WhatsApp hires grievance officer to battle fake news in India posted first on https://www.engadget.com
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