Even though Galaxy Note 7 production has shut down and the phones should be on their way back to Samsung in fireproof boxes, the question of how everything went so wrong has yet to be answered. When it initiated a recall on September 2nd, the company said that "we conducted a thorough investigation and found a battery cell issue." However, today when it announced a permanent end to manufacturing, there was no word on the problem. A report by the New York Times indicates that despite assigning "hundreds" of employees, they have not been able to reproduce the spontaneously smoky, blazing hot phones too many customers have experienced.
Source: New York Times, Financial Times
NYT: Samsung engineers can't replicate Galaxy Note 7 problems posted first on http://ift.tt/1tUdcCk
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